I have been on the phone for around 3 hours in 2 days trying to get through to Telkom to relocate my telphone and adsl line as I will be moving. When I finally got through to them they told me my line was cancelled around the 28 of December 2013. Firstly I never phoned in to cancel it. When I asked ...
Wish I never joined cell c the network is so bad even when u phone customer care they ask you to move around, very bad network ...
Do the telkom call centre staff know how to operate their phones?? WHENEVER I get transferred the call is dropped!! On top of that - the menu options are limited. All I want to do is activate my line - not report a fault. Not to mention the amount of time spent on hold. How about telling me ...
Fault Number : 578250 We Reported a fault on Friday 24th of January 2014 which we were informed that it will take 5 working days to fix, my mother who is at home called in to the call centre now to find out if there was an update only to receive no information except that it will be taking another ...
I have requested my 2 contracts (0812816450 & 0812802535) to be cancelled when they expire (31/12/2013) but January came and after one of these complaints they cancelled them on 3 January. On my latest payment I was still billed for another month of these contracts. I want my 2x R90 refunfed! ...
My husband died on 21 October 2013 I went to MTN (MMTV) bethlehem to cancel my husbands contract and ask to change it to prepaid because we run a business and I need to keep the number. Gave them all the documents. After a while I received a call and said it can be done but I must pay R4200 I went ...