Today I've heard it all. My employer asked me to follow up on the cancellation of his personal cell phone contract. After he verified his details with the first consultant we spoke to and asked her to provide me with the email details in order for us to forward the cancellation documentation and ...
We had 4 contracts with Autopage and cancelled 3 off them in September due to content charges by a third party and not authorised by us. Autopage did not even attempt to assist us in resolving the matter they just referred us to the so called 3rd party. All 3 contracts were inactive after the ...
Hi Cell C and the general public, I'm going to try type this as rational and logical as I can, but I did inform Cell C that if we could not come to a resolution I would have to go public with regards to my experience. This is also an attempt to create awareness on Cell C's aggressive sales and ...
My mother was informed that Telkom will come to install her new ADSL line on the 31st of October 2013.] The technician came to the house and as Murphy would have it, it was raining 15:30 when he was there. He then said he would be there the next day as he cannot work in the rain. at 16:30 the rain ...
On Thursday we started having problems with the power on our Telkom switchboard. I logged a call. On Friday an internet technician cameras out, and obviously couldn't help us. He said he would hand the call over to the correct technician. On Monday I called the call centre to enquire and was told ...
I put through a claim for my lost cell phone on Friday 1st November 2013. At about 4:24 I received a phone call from one of the consultants informing me that the claim had been declined. When I asked for the reason why that was the case, the gentleman said that it was because my insured sim card ...