I have been arguing with MTN Customer Care since Monday 4 November 2013. I was told to purchase additional airtime so that I could use my Blackberry Internet service, I was given this information by two different customer service agents. Had I known this would be such a HEADACHE and so stressful ...
I upgraded to an IPHONE 14 months ago. I was so shocked when I realised that Vodacom still billed me R60 a month for BIS (BLACKBERRY SERVICE) I CAN NOT even use anymore because of my IPHONE! I paid R840 too much over a period of 14 months. This all because Vodacom's system is ridiculous! I never ...
I was due for an upgrade. Excitedly I went to the Sandton store. Everything went well I received the phone I wanted and signed the paper work. However, they did not have sim-cards for the sim-swap I needed to do but I was assured I could go to any MTN store to do that. I went to Benmore. Upon ...
Altech Autopage is an absolute Joke! They do not care about customers! They do not know what is going on in their company! They, the executives do not avail themselves to get to know what is going wrong in their company. After being with them for 17 years, it took multiple calls and 5 days to get ...
I have been without my cellphone for nearly 6 weeks - it had to go in to repair a cracked screen for which I have insurance with Autopage. How can a company in this day and age accept and promote a turnaround time of five weeks and then after the loooong wait is over - not take responsibility to ...
My line has been suspended with no warning whatsoever and now I cannot even call Vodacom to correct this. I have been in the process of transferring my line from my fathers name into my business name as my father has recently passed away. I have contacted both general queries and the legal ...