My cell contract was upgraded on 26/9/2013. On 19/11, almost TWO MONTHS later, my simcard has NOT YET BEEN ACTIVATED!!! I have sent 3 or 4 e-mails to autopage's service??? dept. The last reply I got was on 14/11, promising that the card will be activated within a max of 24 hours. It is now 116 ...
On the 8th I called to upgrade and was assured that I will receive my new phone by the 15th. I enquired on the 14th whether there are specific colours I could choose from and wanted info on insurance. I was sent from pillar to post as no-one could assist me. Upon calling to confirm delivery on the ...
I am baffled as to why I am charged R170.00 for reversal debit order from Telkom. I had an sms go of confirming that a debit had gone off on the 06th November 2013 of R410.00 & then the 08 November 2013 I received an sms stating payment reversal. I refuse to pay a R170.00 for something that is ...
Good day I bought a Simsonke sim card a while back and bought R20 airtime. I was supposed to get 7days free calls to another Simsonke number after 9pm. I made calls to the other sim card in my pack and was charged each time when I made that call when it was supposed to be free. Every time I made a ...
I complained 10 days ago about the shocking Cell C coverage in Hout Bay for a contract I took out for my wife. Cell C responded telling me that I need to fill in a 'Network Problem Investigation Sheet', which we did immediately... Since then Cell C has gone silent! Not even an acknowledgement! Cell ...
I have just received a follow up to my complaint about the service from Autopage from some-one called Marco Adonis who says this matter has now been resolved as per our telephone conversation. I have never had a call from this person. On Saturday morning, out of desperation, I went in to the branch ...