Today is day 6. I 've been a loyal Vodacom Customer for 15 yrs. Appalled that I can't get SOME FEEDBACK?! I asked for an UPGRADE, NOT another contract on my account. I have spoken to numerous useless call centre agents who tell me the query has been logged. One agent even told me Vodacom will ...
A device was bought through FNB and a cell c simcard was issued without choice. after i received the package i asked for the simcard to be cancelled as it did not fit into the device. i needed a micro sim. where i live is no cell c office, so i prefered to go to a service provider with a local ...
IT SEEMS TO ME THAT MTN CRESTA IS DOING SO WELL THAT THEY DO NOT NEED TO PICK UP THE PHONE, AND HELP THE CUSTOMER THAT CAN NOT GET TO THE SHOP. NO ASSISTANCE AT ALL NOT ON THE LAND LINE OR THE CELL NR SUPPLIED 0114768124/0832126216 ...
I have been on the phone with Cell C being pushed back and fourth from call center agent to call center agent, I've even sent them an email but they don't seem to assist me efficiently!!! Cell C direct called me over the phone and sold me a contract, the guy on the phone said i would pay R100pm for ...
I've upgraded in September to Smart M package. End of October I found out that my minutes that were not used is not accumulating. I was on the 120 minutes after hours package where it does. The person who helped me at the vodacom shop did not explain this to me. The upgrade was done at Vodashop at ...
Once again a double payment went off on the fifteenth and not on the last day of the month as it should. now receiving a sms that the same amount will be going off again come this Saturday!!! do these people even know how to do their jobs? are they even competent at all? this is my third hello ...