On Thursday 28/11/2013 I received a Contract Settlement quote. On the quote it clearly states that the quote is valid for 7 days. I contacted them today just to confirm whether it is 7 working days or just 7 days. Today is day 6 after receiving the quote. I have now been mailed ANOTHER quote. How ...
I cancelled my contract about a month and half ago. All i want to do is pay the cancellation fee of R 924.85. I want to know when it will be debited or i want to pay it manually. I called MTN (Nazeema Soeker | Corporate Sales, Support, Business Operations, Phone: 27 21 401 7302) and the lady ...
I have a credit due to me of a R1000 I called the call centre 1 November and was told that all will be sorted as the supervisor made a note, a debit went off @ the end of November again, i called the call centre (808) on Sat 30 Nov and the agent that helped me said that she would send a mail to ...
Hi, I submitted a query via your contact page last week asking what the process is to switch to pre-paid as my contract is ending soon and I don't want to renew. Today, I have called your call centre twice and on both occasions after being on hold for more than 10 minutes each time I was still not ...
Since Saturday 30 November we have been experiencing signal problems ranging from intermittent low signal to NO signal at all. This is highly frustrating since most people use their smartphones to conduct business. On Saturday we had NO signal for over 3 hours... But we still have to pay for ...
Hi. On 14 November 2013 I purchased a 24 hour data bundle through the Mtn loylty points. I started watching alot of youtube videos after i received a message stating that I have bought the bundle and my points have been reduced. I watched alot of videos which I would never have done if I kew that I ...