I first called the 8.ta customer care to request network coverage around my area to be boasted, as i am having network coverage problems (My internet was very slow but my modem was working) on 27/10/2013 at 08h00 and case No6882715 (Cell No 081 708 0856), I technician (Senzo he said his name was) ...
I have just noticed that MTN has taken money from my account (R1365.72) via Direct Debit, although I don't even have a contract with MTN. This is obviously a transaction, but what worries me is how someone can use this account without producing a Water & Lights account and a valid ID. This ...
I am a senior citizen and I have had trouble with internet service in my house in Benoni due to no lines available - I was advised by the branch in Lakeside to use a dongle which they gave me as an alternative - what was never explained to me was that it was a contract not at all like the Telkom ...
My Wife upgraded and extended her cell phone contract with MTN on Thursday the 28th November, and a sim swop was issued for her new phone. She was told that the sim swop would take up to 24hrs.By Saturday this had not taken effect. She went back on Saturday to the local service provider to find out ...
I have called the call center about 15 times this year alone and i still have a problem that wont go away . every time i call i either talk to someone who has no knowledge of computers and only knows his/her opening sentence. or i talk to someone who knows whats happening but is to lazy to help. I ...
After months of trying to cancel my contract since May with the call centre, I eventually complained on 8 Oct on Hellopeter on the extremely shocking service and blatant dishonesty in subscribers. I was refunded a few days later for one month after 2 additional payments went off, regardless of my ...