I went to the Vodacom store in Cresta to Port my number. I was assigned to one of the sales people who, as soon as I said I want to port" his face fell a mile! From then on I got "sighs" and "tuts" he was so irritated and became downright rude. I asked if I could get a VCom ...
I have had a problem with my unit, it tends to switch itself on and or off at random times. Since September 2013 I have returned it to vodacom for repair. They gave me a replacement second hand unit on the 3rd time I collected. On Sunday the 8th of December 2013 I have sent the unit in for the 5th ...
1) I requested for a change in package via email. No response 2) Resent Email, No response 3) customer care got hold of me - Eventually the move was completed 4) now I find a migration fee of R400 on my invoice, I was not made aware of it 5) I call the call centre and speak to someone who says they ...
We are situated just outside of Kuils River, Cape Town, on the 18th of November we noticed that our phone line was dead, we lodged a complaint Ref no: 309CWZ181113, on the 28th of November we got an sms stating that the problem has been resolved, but it was not the phone line was still dead. From ...
My charger is no longer charging. Virgin mobile wants me to book my charger in and my phone in for 21 days. My phone charges fine with another charger. Other phone do not charge with my charger. Why should i book my phone in? ...
I refer to my initial complaint on the 24 November 2013. It has been 2.5 WEEKS and no-one has bothered to even give me a call. I will certainly be taking the business elsewhere going forward... its sad to be a loyal customer for so long and to be treated this way. While Nashua Mobile responds on ...