I have been trying now for 2 weeks to get hold of someone so that I can change me banking details, calling 123 does not work as you stay on hold, e-mail does not work either as no one has replied ever.. this really as I need my change my details. ...
On 9 October 2013, I cancelled my Telkom landline and ADSL line. I was told that it would take thirty (30) days from date of cancellation notice, to cancel the account, and that I would be billed pro-rata for the month of November. Ref: TOC595462013 In November, I received a bill for the full ...
Six days ago a requested a cancellations form from MWEB. The next day I got a reply from the sales department indication the e-mail was sent forward to the correct department. Four days later still no response from the CORRECT department. I followed it up with another e-mail on which I did not even ...
I've just received an SMS that i've been handed over to Barrett and Assc for collections. i don't have any account with virgin Mobile. that contract was cancelled with them a year ago because of the the sales counsaltant used to sell the mobile device to me. i never used the device nor did i ...
My cellphone contract is due for upgrade but i want to cancel it. I was told that i will loose all the airtime i have accumulated on my top up contract. This is not fair. I already paid for the airtime and now i am forced to stay on a month to month contract or cancel my contract and loose my ...
I have a data contract of 2Gb with MTN through Nashua mobile. I have a R 500-00 call limit. Nashua mobile send me a bill of R 12 000 -00 saying this is the charges received from the carrier. Now they want to hide behind the excuse that the call limit is not guaranteed. This is obsolete nonsense, ...