I've just been waiting over an hour for someone to pick up when dialling 10210. That is totally ridiculous. Is there anyone working at the call center? ...
And stil Nxatel is not providing the service which they promised us. We still do not have the router that we are supposed to have, and our call quality is poor poor poor. We are literally not able to have conversations with our customers who ends up being frustrated with us. Nxatel promised us a ...
Since September 2013 my account has been debited by R7 a day by a company known as Cellspice. I have never authorized the company to do this and yet Vodacom has allowed this company to continually transact over my account without my knowledge. I have been calling Vodacom endlessly wanting to know ...
DO NOT SIGN UP FOR TELKOM MIX! I signed up in June 2013, and from the beginning I did not get what the contract promised. I spent hours of time speaking to many different people to try and resolve the problem. Now, for the last 4 months I have not received the right amount of data per month. I have ...
Dear Telkom, I recently asked you to cancel my business line and revert it to a residential line. You moved the account but you failed to close the business account and now I am faced with double billing, a massive credit on the one and a deficit on the other (on the same number). I have been into ...
My cellphone contract expired in July 2013. I had called MTN and informed them to cancel the contract a few months before the contract expired but I looked at my bank account SIX months later and they are still debitting my account. This is pure and simple. Once a contract expires... that is it... ...