I had a Vodacom contract which I cancelled early and continued to pay off the amount owed to Vodacom as per the statement received every month via debit order. After completion of paying the amount appearing on my statement and stoping the debit order, 6 months later I receive a letter from MBD ...
Just more than two years ago I started paying a contract, but the sim was never activated despite me trying to do so several times. For two years they deducted my money and then called me to renew. The consultant promised me that I would get my two years airtime back if I renewed and he would ...
In November 2013, I started receiving calls from a Vodacom automated voice telling me that I owed an extra amount and giving me options as to how I wanted to pay. No explanation as to why the money was owed. No option to speak to a human being. Calls came every day several times. Eventually I ...
I recently upgraded my iphone to a smart S plan. As advertised on their vodacoms website it comes with 500mb free data for a limited period. Went to the sandton city vodacom 4 u branch, asked for the same package and if offered with the same special data offer and was told yes. I took their word ...
Yet again the pitiful customer service that mtn inflicts on customers still no confirmation of cancellation of contracts??? Now mtn only emails me the statement and not the tax invoice WHAT IS THE PROBLEM - TERMINAL STUPIDITY AND ARROGANCE ON THE PART OF MTN? WHEN WILL THE MTN M, ANAGEMENT WAKE UP ...
In the beginning of December I experienced problems with my vodamail and was advised to reset it which I did. It then worked for a few days and not again. Bearing in mind the two e mail addresses in question are all business e mail addresses which are vital to the running of my businesses. It has ...