I had my contract renewed and was put on incorrect contract, by branch. Got incorrect statement for open acc iinstead of top up. Tried since 11/12/2013 to get this account sorted out and credited. Got several refs - 3080254 7488163 107396691 3060379 107625773.Still not sorted out and billing of ...
I went to the vodacom shop in Tygervalley on Monday the 6th of January to upgrade my account and was charged extra fees without being asked whether I could do this myself or being told that this would cost Rx amount. What happened was is the individual told me that he is going to transfer all my ...
It is now a whole month later since I started my complaint, with about 6 responses from your side Each time with a different person - I find your service beyond shocking and incompetent!!! Let's try again. I received a statement for account number B0152308-8 on the 3rd of December 2013 for R2, ...
I opted for the iPad-Air as an Xmas gift for my wife, and Nashua Mobile offered me a contract for around R382/month for the device and 2gig data. I got all my information together, 3month bank statement etc, waited inline and finally got all my details loaded. Then... the was a problem with the ...
I thought things were bad when we tried to port my daughter's cell number away from this incompetent firm but that was a breeze at 4 weeks compared to the FIVE weeks so far we have been trying to move my partners numbers. No response to phone calls, misinformation, wrong advice all the tricks in ...
4months and 5 reference numbers later, we still have been unable to get telkom to assist in supplying us with new telephone lines. After we continuously call and explain to them that we are located at a particular address, they go to the wrong address and tell us that the system On which they log ...