Hi, Last week i went into the Vodacom store in East Rand Mall, Nikki assisted me. I asked her about contracts, i completed a form so i can be SCREENED and approved ONLY. she took copies of ID etc I have no contract in place and no handset, all i needed to do is to come in again to active all this, ...
After Vodacom left me without a phone for over a month they promised to credit my account with 1 month subscription. This was supposed to happen on the December invoice. this never happened. then they said it was a bill run date issue that it would be credited in January. Just got my statement - ...
I changed my phone to an iPhone from a Blackberry 10 months ago. I have just checked my bill and I am still being charged for Blackberry BIS. This is totally unacceptable. I am being charged for a service I can't and obviously won't use. ...
I would like to provide notice of my intention to cancel my contract with mtn. When i phone 808 no one is able to assist me. can someone at mtn please explain to me how to cancel my contract in simple terms? ...
Reported fault on Monday after 22 minutes on hold! Fault still not fixed 4 days later despite being in Central Durban, (Alice St). This is for a business line; what kind of response can I expect for a residential line? ...
Accountnr L1620658-9 number 0823305307 data account the last 3 months Vodacom just bill me with what they feeling like i have a 3GB data account i never go over the cap which is R149 per month i also carry data over but seem to pay double that and this month again about R100.When i phoned the call ...