I have just spent over an hour speaking to the vodacom customer care line in order to explain to me a very simple billing inquiry that I have! 1 frustrating hour later and I am no closer to an answer. I have been transferred between the data and accounts department so many times I can recite your ...
Hi I submitted an application for a straight up 30 contract on the cell c website on Tuesday 7 Jan 2014, cell c only tried contacting me after 2days but I was unavailable at that time so I had to call them back today, 10 January 2014. Upon giving my details the salesperson says sorry but I am not ...
Most the day I had to reconnect to the internet after been constantly disconnected & with slow internet. First I had numerous issues with MTN cell phone, now the internet. I will warn people not to make the terrible mistake I did to have a cell phone & internet contract as only consistent ...
I accepted Elite mobile's offer, representing Vodacom, to extend an existing Vodacom contract on 14 November 2013. I simply wanted to take advantage of the free smart phone offer to give to my second daughter as a gift. I specifically arranged for the contract to be a blackberry contract with BIS ...
I received an SMS last on the 16 June 2013 saying" your SIM swap request has been received and is being processed. If you did not request this please call "1761"immediately." I called them an they said somone did a SIM swap at Eastgate MTN Store on my name, and they called the ...
I sent through the sms reporting the fault on my home line on 02.01.2014. An acknowledgement was received together with a fault reference number and an undertaking that Telkom would endeavour to resolve the problem ASAP on 02.01.2014 at 09h40. On 03.01.2014 at 17h32 a progress update was received ...