I did an upgrade and waited three weeks for the phones, I asked for two phone one for me and one for my wife. Last week Monday I reported that one of the phones is not working, they sad they will arrange for a courier to pick it up. This week I phoned and spoke to Biance who sad that the courier ...
I have never in my life seen such bad service. I take my phone to the Durban Vodacom Repair center (14/01/2014) and they tell me it will take 7-10 working days for me to receive my phone back which i waited 16 days there after so i called and 1ST speak to Tracy on the which she then tell e to call ...
On the 31 Jan 2014 i logged a complaint about Vodacom billing me for a handset which i have returned in Oct/Nov 2013 (have exact date on proof of collection slip). Vodacom have confirmed receipt of the handset as i requested that the contract be cancelled in December which they have done. Vodacom ...
I have tried at least 20 times to call 10210 and followed the voice prompts to cancel my phone line. The phone rings and rings and eventually goes dead before anybody answers. I have also left messages on the website for somebody to call me back. All this and i still do not get a response... ...
I called Vodacom to find out about when my contract is due for an upgrade. This was at 12:30pm on Monday. I was passed around from person to person. I got my iPhone in April/May of 2012 and took out a 2 year contract. All the people i spoke to told me i can only upgrade again in January 2015. This ...
Where do I begin to express my dissatisfaction with Nashua. I received a notification to pay an amount of R244.28 on the 12/01 for my account. I paid it on the 13/01/14 I sent through proof of payment, I received an email to say thank you it was received. A few days later I am soft locked due to ...