I logged a fault on my line five days ago. Up till today not a single response regarding the status of the repair. But instead receive the statement for Jan. I feel this totally unacceptable why should i be paying rental when the line has been dead for the past week. Why should we always resort to ...
I have gone to a Telkom store to cancel my ADSL and phone line, but they said they can't do it in store and I have to phone the standard 10210 number. I've called several times and have always sat on hold for 30 minutes plus without any response. There does not seem to be any email associated with ...
I have no been without data on my phone for the past 9 days after logging the complaint the first time. I have spoken to about 7 call centre agents, managers and supervisors. I have been promised on numerous occasions that I will get a call back. No one seem to care. I feel even if I describe the ...
Due to vodacoms error i was taken out of debit order. They advised since i am a cash paying client they will post invoice monthly but nothing came. They just banned my line like that, then when i call them i cant get hold of the accounts dep, they transfer me unsucesfully, i wait 10 min and get cut ...
After an initial call to Telkom, I was emailed by an operator who then over the course of a few days could not answer my questions about my internet needs, I.e. which lines were necessary etc. I then called the call centre to be helped by a woman who refused to send somebody out to install a line ...
Cell C and I had an issue relating to the last month billing of a data contract in 2012. After much frustration, posting on this site, etc, It was finally resolved telephonically with Cell C, I even phoned back a few days later to CONFIRM that none of my accounts were in arrears. In December I was ...