AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - What if u r in my place | #16131

Mtn
What if u r in my place

When my wife went back to China to visit her family last Feb, we thought we had her phone on international roaming; n it turned out we opened the service too late. dat created some problme when we need to talk to each other.

So this planned trip of Jan. We made sure we opened it way back in Nov. 12 on both our number long before we leave. N we were assured it was opened. So when we landed in Beijing @ 20H00 @ 3rd, Jan @ -12, n found to our horror that the hotel we booked didn't show up to fetch us; n I need to get hold of my agent urgently. Guess what? no service! I had to run around for 2 hours in a foreign airport (1st time in China for me) to sort the hotel out. I was more than furious.

If it's just me, I wouldn't mind and will just brush it off. But with my wife, our 16monthes daughter, luggages in a freezing foreign land. This is just too much for me not to get angry.

Normally I am not mean. But, thank you so much MTN, I really wish this will happen to you people!

Date:

Company: Mtn

Country: South Africa   City: Call centre

Category: Telecommunications

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