Since 2011 we have been ordering books and DVDs via [URL Removed] and have had excellent service and a great on-line experience. When we had to return a DVD when it would not play, the Loot team explained the process well and also refunded all our postage costs. We got a replacement set shortly thereafter. Email updates during the entire ordering and delivery process are regularly sent so you know exactly when to get your order at the Post Office. Thanks for a great service [URL Removed]
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