I have just gone back onto vitality and I paid the once off fee of R975 on Thursday last week. This weekend I had the original fee of R319 come off and yesterday R63.8 came off my account -2 debit orders!!! I want the R319 reversed and the debit order cancelled, it is so unfair that I keep having ...
Standard Bank by error linked a business associates cell phone number to my personal bank account. This meant at the time the person saw all my transactions as they received the sms notifications. (A major confidentiality issue) This has since been rectified however it seems this mistake is ...
Did a contract transfer (sim swop) and upgrade this afternoon. Asked the consultant to not turn my BIS off until my new sim starts working, he asked me to inform him when this happens so that he can deactivate my BIS. I then later received ( -3pm) my internet bundle (150mb) which has since been ...
I bought Dstv from Game Keywest in Aug and was given a no. of Multichoice employee 2 install it. 3months after dish was loose and no signal, I called the guy and 4 3days he kept promising to come and fix it until I eventually went back 2 Game & called him from their phone. Dats wen discovered ...
I attempted to cancel my contract in October, it was not done. I called again in November and it was cancelled only after i received my new airtime. Today 2nd December, i have been cut off twice with the call centre. I have had to deal with rude call centre consultants who dont know who to put me ...
Ok, so I like the site, and sure some users just slate anyone as much as possible, however for those who use the site sensibly how about reducing the 5 days time period. Real life example, complained to Vodacom who offer next day delivery, got a call back (the next day), now 4 days later, and yet I ...