I have a cellphone contract with virgin mobile, however it has expired and I wanted to cancel the contract. I had called 3 times and still could not get through to the cancellation section. The first call I held on for 15 minutes, the second call was 24 minutes and the 3rd call 10 minutes and then ...
I started asking for assistance 1 nov. still nothing sorted. Call centre- no answer. I go to bank. Consultants have incorrect numbers, causing more frustration. hold on 45 minutes. no answer. go back how many times . eventually 31 dec consultant send my request through . now 28 days later and no ...
I went to Multichoice Southgate to get my decoder checked and i was told that it was damaged and i was asked to pay R365 to swap the decoder for a new one. After getting the new decoder and got it tested at the centre, the decoder did not work at my house. I called muntichoice call centre and told ...
I Upgrade a Talk 75 to MyGig 1 top up on 1 December 2013 and people at Incredible Connection talk us we can uses the data and the money Left over on the talk 75 will be transfer to my gig 1 data. We used the data packets and by the mid December 2013 we received a sms to inform use of high usages. ...
Earlier in the month I requested to get details on reducing my cover or cancelling depending on the options available. I requested that this be done via email only so I have a proper record of events. I'm still waiting for this to be done. What is it going to take to get the information I need to ...
Logged a call on Friday the 24th January with the team leader/supervisor of the call centre division who advised me the accountsbilling department is closed and she will get a manger from that division to call me first thing monday morning to sort out my over billing query. Having not received the ...