I have been receiving accounts from Mtn which have fallen behind. I have sent them emails trying to arrange payment plans, I have called their help desk and held on the line for about an hour. I have started making payments in the mean time but Im still waiting to arrange with them. They want to ...
I purchased and item and paid for the item and for overnight delivery of my parcel. They guaranteed the overnight service -when i went to collect today the parcel was not there. Normal post would have cost R37, 50 i paid R205.60 for the overnight service. I feel that i should be refunded on the ...
This young man addresses clients like his name is African Bank and have the to drop a call on a clients ears and literally tells you. I had over 3 coversations with him and he doesn't have the approach, technique or the customer service experience he so brags about, as he claims to have more than ...
Received excellent service from Thabang while calling in to change address details ...
Please advise when I will get the correct December 2013 bill for period 17 Nov 2013 - 17 Dec 2013: My itemised billing shows as follows: CONTENT TOTAL : 0 sec R 3.16 Correct SMS TOTAL : 282 Unit (s) R 60.84 correct CALLS TOTAL : 16836 sec R 594.64 Correct GPRS TOTAL : 2504.53 MB R 4 113.72 ...
MBD is a JOKE, My Father received a threatening sms x2 about an account that were never used. He were not even in the country THAT TIME. Tried the call center but with no success because you must speak to a person that can only read from a computer screen. This person cant make any discussions or ...