I cancelled the above numbers in Oct13, my last payment should have been Dec13. I initially agreed to upgrades but then cancelled, I have proof that Virgin received and accepted this cancellation on 1 Nov13. Virgin again debitted my account in Jan14, I queried this and was told that I do not know ...
I had a query about a payment that went off my account and Zaiboeniesa Hoosain assisted. She could not help me immediately but did a lot of effort, got the necessary feedback and called me back within a few minutes from our first call. I am very impressed with her fast and friendly service. ...
Good day, I wish to advise you that our ADSL has not been working since the day we got it!!! i have logged numerous calls to yourselves and the issue is still not sorted. Please contact me urgently so we can arrange a REFUND as i am not prepared to pay for something that has never worked.!!! ...
I have lodged a query with MTN, by dialing 808 on my cell regarding the pricing which was wrong on my account. I have a structured deal where I pay a reduced fee of roughly R330.00 instead of R429.00 for my contract. There has been months where I have been charged R380.00 and MTN was unable to tell ...
This is now my 5th complaint this month about the same issue and NO ONE has ever called back after the first call to resolve my problem. Either no one at ABSA has a clue how to fix it or no one cares to resolve it. I am not going to re-write my issue either go and read the last 2 complaints or call ...
We, my husband and I have Cell C contract phones our contract was about to be renewed upon which we were to receive new cellphones and were to pay more but we wanted to keep our current phones and just renew the contract keeping it at the price we paid.(We were not happy with the conditions of the ...