I phoned 808 regarding a billing query after I was mislead by an agent who told me that nothing is due on my account. The complaint gave rise when I got an sms from MTN notifying that my account is not up to date and needs to be paid, firstly I phoned MTN on 03/01/14 and spoke to an agent, Thabo ...
I am a new mom and buying nappies is a huge expense!! I purchased a bag of Cuddlers nappies whilst pregnant (to start stocking up) and found that not one or two but six nappies out of the pack are rejects- the strips are either missing or they don't stick. Judging by the numerous complaints I have ...
I went to ABSA Kempton Park to open a Club Account with my friend, we waited there for about 20 minutes and when we saw the consultant he only told us he cant help because we have to be minimum of 3 people. i told him that on the ABSA website it clearly states that to open a club Account you have ...
I received a call for an upgrade on 2 numbers on Friday, yet I gave instructions to cancel these contracts in June 2012 and September 2013. When I had to speak to the cancellations department, the first guy told me that there is nothing that he can do and after heavy debates he slammed the phone ...
I applied for an account with your company three weeks and and was called back but your agent who promised to get back to me and tell me the out come of my results the following day, i called back and didn't get any information about what was going on and was promised again to be called back .which ...
I pay for a uncapped wireless internet, when i reach 50gb they softcapp me. i cant use skype, youtube or any app tthat use bandwith, They DOUBLE BILL me and i cant get my money from them, they dont care. Barry doesnot reply to emails and calling him is a waste of airtime. i use the internet for my ...