AfricaComplaints.com » Miscellaneous » Complaint / review: Global Visas - DO NOT USE GLOBAL VISAS | #319796

Global Visas
DO NOT USE GLOBAL VISAS

My husband and I decided we want to go to Canada and went to Global Visas for advice. We were told we had a good case. We told Nozi about the DUI my husband had 8 years ago and she advised that this should not be a problem as it was more than 5 years ago. When we did our application we were told we are refused due to my husband being criminally inadmissable, she should have known all this and advised us to apply for criminal rehabilitation together with our initial application, she didnt, now they refuse to give us a refund.

Trying to get hold of them is a mission and a half. What warrants the work for R20 000 really? Telling us which documents to get? R300 courier fee to the CIC; replying to emails; at most 10 phone calls (If you don't call them and leave a message they will never call you and take days to call you back, so you have to call them daily)? Packing it nicely into an envelope and sending it to the Canadian High Commission?

This is unprofessional and unacceptable.

Nozipho van Jaarsveld gave us the incorrect information, causing us to lose our visas, Global Visas are just money hungry and willing to to their clients to get the sale.

Date:

Company: Global Visas

Country: South Africa   City: Cape Town

Category: Miscellaneous

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