During the month of May I went for a series of blood tests at Lancet. When I went I offered to pay for the results whilst I was there - I was told it is easier for them to submit it to the medical despite me telling them that my medical didn't cover the result. I received notification from my medical that the claim had been rejected. I didn't any other notification, post or otherwise from Lancet. I was waiting for an account. Today I received a sms notification from Lancet that I'm being handed over to ITC for non payment. I phoned Lancet and was told it was mailed to me and that I sms'ed ealier in May - I haven't received any post and I haven't received an sms before today.
I am disgusted that Lancet thinks it's appropriate to threaten ITC handover without giving an opportunity to pay. I always pay my accounts on time, but if I haven't received an account how am I supposed to pay. I will ensure that you receive the money at the soonest opportunity.
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