AfricaComplaints.com » Education & Science » Complaint / review: Damelin Correspondence College - Customer care without any care | #105736

Damelin Correspondence College
Customer care without any care

I contacted Damelin college via the customer care email address listed and asked for additional information regarding a course. I included all the relevant details and requested specific information.

A day later, I received an email asking me to contact the Cape Town branch with my question. Surely, the head office is able to answer a question about the start time, cost involved and provide me with addition information on a course?

To make matters worse, the number given to me for the Cape Town branch was wrong.

I requested an email address of the Cape Town branch on the 2 May and this has still not materialised. Not even a courtesy response. Really pathetic.

Is this the level of service I can expect were I to enroll as a student??

Date:

Company: Damelin Correspondence College

Country: South Africa   City: Head Office

Category: Education & Science

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