I am currently in the market for a lawnmower and Trimmer.
Surprisingly enough, the Builders Website does not contain a catalogue. So I phoned the nearest branch, who simply puts me on hold and after a while puts down the phone.
So now I phone head office. Very friedly lady promises to send me full price list the very next day.
The very next day comes and goes, still no price list. So I send builders a message on their website, kindly requesting a price list.
Two days later, still no price list!
Builders - Do you actually want to sell your stock???
Congratulations at this stage, you have successfully lost a customer. You see, MAKRO has a very nice website with all their products, specials and prices. Seems that I will go to Makro to buy my hardware in future...
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