Empty promises yet again. You should really step up your customer serivice!!! Head Office, dont make promises you cannot keep. Dont even get me started on your incompetent sales reps and service departments. Poor performance but I am not surprised. ...
Most motorists, including myself, use the BP on Zambesi Drive (Sefako Makgatho Road) just before the tollgate towards the N1 highway. The petrol attendants have always taken their own sweet time to see to a motorist. That is why I have told my friends and family to avoid using that petrol station ...
Poor service standards - Air-conditioner was not attended to as requested - Car left dirty after service - Carpets have glue/salt precipitation pressing through from the bottom, the service consultant told ME to clean it with a nailbrush!!! No avenues within KIA SA to lodge complaints - 2 messages ...
I delivered my BMW 320i for an oil leak repair on Wednesday 30th at 8am. I was called at 13h00 to say it would need to overnight and that is should be ready by 13h00 the next day. On Thursday I called Warren, the service consultant, between 13h00 and 15h00 as to when the car would be ready. Warren ...
It has happened 3 times, the pirate taxi cab nearly smashed my car. They don't apologise they curse & laugh. Its illegal for the garage owner to allow the illegal / pirate taxi cabs to work from his space. I've been using BP garage for more than 10 years I'm flabbergasted on how you can allow ...
If you hire a car from Avis make sure you check the car very carefully as at the OT Tambo office it is not very light where you pick up the car. they also do not bother to check the car very well as they are TOO BUSY!! BUT on return of the car they are very meticulous to check for any damages ...