I hired a car from Europcar about two weeks ago. As expected, there was an additional charge for fuel - which is fine. However, they then also charged a fee of R60 for "document administration fee". What this is and why they feel they need to add it after quoting a price is unclear. This ...
Yet it's already 6 February 2013, and still I don't have my vehicle which was handed over to Tata Menlyn on Septemebr 2013, just for a minor repair. They keep on Passing teh bucket and don't even call a person back or follow up as well. I have lost so much in income and all that's not even true. ...
I bought a used 2007 Hyundai Tucson from Pinetown Hyundai... and six weeks later the car broke down in Capetown (a faulty starter motor)..this was replaced at a Hyundai dealership and six days later (back in Durban) the car broke down again... This time it was repaired at a Hyundai dealership north ...
I recently hired a car for two periods in Cape Town, South Africa. The contract amount for the first period (4 days) was quoted as R900 and they charged me R1600. The quote for the second period (2 weeks) was R2500 and they charged me R8100. I did increase the second period by 3 days, but this ...
My cousin had a puncture. Whilst attempting to change the tyre, the wheel nut split into two pieces upon our attempt to remove it. BMW ON CALL had the audacity to tell him to pay for the towing of the vehicle which is under a motorplan because the BMW ON CALL mechanic dispatched couldn't fix it. We ...
On 17/1/13 my father went to Postnet Parow to collect a 36kg parcel. He decided to use a trolley to carry it as his bad back & age (67yrs) wont be able to hold the heavy parcel My father experienced appalling service & bad attitude by Johan Geers: he refused my father access to the shop ...