I called the Willard call centre and Brian called me back within 10 minutes to meet me to replace my battery. He arrived within 45 minutes of his call to me, was very courteous, friendly and super efficient. It was such a pleasure to deal with him! I received a call from the call centre to make ...
My car has been in panel beaters since 24 January 2012. After discussion with them, I was informed that due to Hyundai not having parts, they are on back order, the parts will only arrive on 14 February 2013. I then sent an email to Hyundai and recieved a call on 7 February from Sandy at Hyundai ...
My car has been with Major 2 Autobodies since 24 January 2012. They are totally incompetent, they never return calls or notify you when there is an issue. They do not have a clue about customer service, between themselves and Hyundai, they are blaming each other about the non delivery of parts. My ...
I received a sms asking whether I was satisfied with the previous work that was done on my Giulietta to which I replied no due to a rattle noise which was not fixed. The next morning Mary from Alfa Hatfield phoned and suggest a time to repair the issue. I took my car in and also enquired about a ...
TNT allows you to track your delivery. After my delivery makes it to SA it takes TNT 3 weeks to contact me and inform me that i have to pay over R7000 in customs tax and duties and i have 3 days to do so. I was told this on the 7th of Feb. I paid on the 10th of Feb, which was over a weekend. A week ...
We dispatched wine to a client on the 13th February 2013 from Cape Town to Lanseria airport. The wine was supposed to arrive on the 15th. Our client then informed informed us that it had to be at the airport by 8h30am as there was a limited window for the consignment to make its way onto the plane. ...