On a very busy day I was accommodated at the last minute to do a small job on the car. The staff aren't just friendly, they know what they are talking about. Instead of just replacing parts and leaving you with a huge account, they report back, in this case letting me know that the brakes still ...
I went to BP Promenade with a gift card and did a purchase of R100 petrol. Got serviced by the petrol attendent and the supervisor. R200 was deducted. I phoned in and i was told to collect the money by managment. I went there three times and still did not get the money, which cost me more than ...
A full service with certain repairs is not an unreasonable condition of sale. The car was in their workshop on four occasions in six weeks. Client was never given updates or communicated to regarding the repairs. Although a checklist (stating repairs done) accompanied the car, upon inspection not ...
On the 9th December i called to get advice on how my tyre insurance on my vehicle purchased through you and was informed that everyone was in a meeting. When i asked the receptionist to please call one of them out of the meeting as it wasn an emergency i was told no. I find her attitude and ...
I required a new key to be cut and coded by the branch. The key was delivered late. When the key was available, it was near impossible to contact the service department to make arrangements for a new key. The lines are always either very busy or not being answered. The service manager is also ...
Bought a car from Mcarthy Ford and Mazda The Glen, I took receipt of the car and handed in my trade in at the end of October 2013. In November I was still debited for the car I traded in, I also still have not recevied the disk for the new car. I called Westbank and found out that the trade was not ...