I had a very URGENT document couriered to me on Thursday morning (19/12/2013) and was told it was going to be delivered the next day. I then called to enquire and was told that there had been a delay in the flight that was supposed to courier my document but i had not been informed of such. I ...
I have to compliment Sibusiso Ngcamu from DHL for the good service and keeping me up to date with my delivery. Great work and I wish all companies was like this... ...
I booked a Group N vehicle through SAA Voyager some time ago and collected the vehicle yesterday, only to discover that I am liable for R45k if the vehicle is damaged (accident) or. I asked to make the additional payment waive this, as is normal practice, but was then told that I would have to ...
Fedex was asked to deliver urgent package from Morningside in Sandton to Hermanus Western Cape. They promised to deliver overnight. The package only arrived two weeks later. After many phone calls to call centre where they cut me of on more than four occasions and never called back. Myself and my ...
In a nutshell let me just say i had lost all hope in the customer service in South Africa and i really thought it had died years ago up until i went to Budget car rentals at the grand central airpot in Midrand, the service we recieved from the manager of the branch Mr Lucas was amazing, he is ...
I booked a car at Select car an Van a month in advance, Called them twice a week to confirm my boking and to check if everything was still in order. Booking Ref : 15041 and vehicle reg: CL 13 YJ GP.On the 13th of December went to collect i was told by Inger they had no vehicles and my booking was ...