Complaint / review / scam report
The most pathetic Service
I Bought an Alfa Romeo Giulietta in January 2012, from the time i drove it out the showroom there has been problems with the vehicle. It took them over a -14 months to sort one of the issues out and the other issues now remain my problem as per their response to me even though i was constantly making an effort to send my vehicle in to the workshop since I got the car for all these problems to be sorted out....They to me about the work done (as there is no record of the work done per the service manager) on the vehicle as when I always got the vehicle back from them it was exactly the same like when I sent it in. Now that all this has snowballed since last January to present they are saying they ''cannot assist'' due to the magnitude of the issues now.....had they sorted out the problem then and not we wouldn't be in this situation....AC Hype Park is a disgrace for a dealership with no customer service and should be ashamed to be selling the Alfa brand when they cannot back there service up. I am highly disappointed with the brand and wouldn't recommend it to anyone after this ''run around'' and pathetic reasons I been getting from AC Hyde Park.
Offender: Alfa Romeo
Country: South Africa Region: All Country City: Hyde park
Category: Cars & Transport
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