My wife's Nissan Juke was in an accident on 22 Feb 2013.
23 Feb - case number was submitted to outsurance and courtesy car was given from Avis.
3 Mar - assessment was done.
14 Mar - confirmation of booking at G & J panel beaters.
We received a single message to say the vehicle is booked in. We had to continually phone and query the progress
2 May - We were told that there is still a safety belt outstanding and committed 17 May as the completion date.
11 May - Courtesy car was taken back to Avis as we were told they cannot extent the vehicle service any longer.
17 May - Phoned G & J Panel beaters to confirm if the part has arrived. We were told it would be delivered on 21 May.
22 May - We phoned again and we were told the part is not there and they cannot get hold of Nissan.
24 May - G & J Panel beaters told us there is no delivery date for the part and gave us a telephone number and order number for the part from Nissan
(Frans - 0113345924) (order no 43110)
We have received no further information up to date and no one wants to explain how this could have happend. We moved from having a delivery date to no date and no answers.
Please can someone help!!!
(Supplier name changed from Nissan South Africa to G & J Panel Beaters by Hellopeter.com)
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