AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Wimpy - Service | #64963

Wimpy
Service

I am a big Wimpy fan and just find it very bizarre how some branches allow substitution of certain things on the breakfast menus.

Went into the Wimpy branch at Cape Town Golden Acre this is my second time this week I've been at this Wimpy and not due to religious preference that I can't eat bacon I am allergic to pork. I suggest that Wimpy really look into this to an option to substitute the bacon as I had to pay the full breakfast price without bacon and no substitute not even wanting to replace the bacon with an extra piece of tomato as I was told I had to pay extra for a tomato.

However the Somerset Mall branch EXCELLENT SERVICE! I had a breakfast and they gladly replaced my bacon with a cheese griller at no extra cost. Wimpy really need to look into this as it is something to think about and consider.

Also some of the waiters at the Golden Acre branch not even being helpful by checking with their manager if there is a possibility to substitute the bacon with something else. Really bad customer service.

Date:

Company: Wimpy

Country: South Africa   City: Cape Town Golden Acre

Category: Cafes, Bars, Restaurants

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