Hi Trevor
Unfortunately we do not have the name of the waitress, as the place was packed and it was the last thing on our mind, but here are a few points we were unhappy with:
1: seating arrangements (packed to capacity)
2: shortage of crockery and cutlery
3: shortage of food
4: service from overall waitresses assistance.
5: general organization in terms of handling/catering a Christmas lunch.
We emailed the resturaunt, it has been close to a month still no feedback.
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