AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: KFC - Went back 4 times to get order right | #261572

KFC
Went back 4 times to get order right

Me and my fianc? went to Gordon Road KFC to get our lunch. We ordered a family feast with 2 sparklers, and mash and gravy and cole slaw. With that we ordered 2 snack burgers and a 2l coke. We went through the drive through be because we were in a hurry. They give our sparklers and said we must wait in front for our order. They brought our order. I went through everything to make sure they are all there. Realized they didn't give us the 2l coke. While my fianc? was inside i see that they didn't give the salad and mash and gravy. Very arrogant they say to him how is it possible that the order is wrong 3 times. We got everything and drove away. When i took out the stuff for our snacks we realized they gave us just cole slaw and not mash and gravy. I called very angry and told them we are coming back because we paid for it. And this isn't the first time we are having problems with this kfc the other time we got bread instead of chips. WILL NOT GO THERE AGAIN and then they get mad at you and ask you how is it possible for THEM to make a mistake so many times. Uhm we don't know you tell us?

Date:

Company: KFC

Country: South Africa   City: Gordon Road

Category: Cafes, Bars, Restaurants

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