Hilgard really impressed me with the way he handled my queries. I started off with a Woolworths insurance query and then went into a Clicks Insurance claim, where he assisted me with the processing and refunding of an additional invoice for work done prior to the the Car accident assessment. The ...
After many years of being a policyholder, I was due a large no-claim cashback amount at the end of October 2013. It's now February 2014 and despite many queries and complaints from my side and excuses and broken promises from their side, I still haven't received it. At first they tried to claim it ...
Needed to cancel the insurance but Lemmy convinced me to stay with my way. he had great attitude towards me and was very helpful. this is what every customer want from the call centre agents. ...
Good day With regards to a recent accident I reported I was advised that I am not covered, I mean why then have insurance!!! In the document there is statement that says the following: Cover for your vehicle If you have vehicle insurance, you might have noticed that your premium may have increased ...
I posted a negative report on Hellopeter regarding the lack of communication received from Oneplan. I received a call from Avasha, who was kind enough to contact me within an hour of posting my complaint. Despite having an initial tiresome experience with the Oneplan service centre not responding ...