Driving from Cape Town to Grabouw, car broke down in Somerset West. Phoned outsurance and Avril returned my call. Once she made contact with me she followed the recovery event from the start all the way until myself and my car was delivered to my doorstep at home. Even after I arrived home she ...
Dalumzi was great to deal with regarding my comprehensive vehicle cover. He went out of his way to reduce my premium which is much appreciated. He realized that, considering I am a new client of OUTsurance, any savings now would be beneficial for both parties in the long run and I genuinely value ...
It took well over 2 months to get Credit card division to close the credit card account: "No, we can't close it as the retention department must contact you first" which they never did. Fees where taken at such high amounts when I settle the account to only find more fees where being ...
Firstly, your Menlyn Park branch is horrible, we needed to open a business account and that was not a pleasant place, we almost went to one of the other banks. We did however decide to rather go across the road to your Menlyn branch, where we were greated by Kagiso Salvier. This branch also looked ...
Thank you Jenna Le Roux for very good, quick and friendly service! ...
Just received my credit card statement and noticed it went up from 16.9% to 18%, a 1.1% increase despite prime only going up 0.5%. Clever FNB... very clever... and totally dishonest. ...