I would like to thank Sandile Ndlovu for being very professional and efficient while handling my claim. he is a great asset to your company. ...
I contacted the Outsurance to see if they can better my current Insurance Premium. I spoke to Yasin. He gave me a good deal, but it was not cheaper than my current insurance and the new premium did not include the same benifits as I have currently on my existing insurance. I told him i do not want ...
I tried calling the Ned bank customer care line 3 times. I was transferred from one person to the next person 5 times and then was still not helped. I spent 22 minutes on the phone to a person, who kept telling me I was pushing buttons on the phone when I was not doing anything. I needed a simple ...
Outsurance got in contact with me quite fast after my original post. They have promised me to call me back on the following morning for a full quote, and they kept their promise. They were polite, helpful and quite responsive. I am actually quite amazed with their service, in a positive way. ...
I was called on Saturday (13th April 2013) by Porch informing me of the claim being approved. He went out of his way in calling me back to tell me which store i should collect by replaced cell phone. He even made sure that the store call me when the replaced cell phone is to arrive. He deserves an ...
I have a couple of annuities which all mature during the current year. After numerous communications with Sanlam I decided to transfer the proceeds of the policies to another insurer. On the 10th of April I requested, via the internet, that the required documentation be mailed to me. The response ...