RB Jacobs likes to pretend he is there to help. He tries (and fails) very hard to be funny. But I am not laughing. He outright to me in order to try to protect FNB's reputation (which is based on fallacy) on social media. About a week ago, my husband & applied to FNB for a home loan. My husband ...
Dear Thank you for your automated reply. This is a very good example why I will now be leaving ABSA after 33 years having my first Volkskas savings account opened by my mother at the age of 4. You have a visibly upset client. In stead of arranging someone from customer service to contact him you ...
I had bought a smart-phone thru FNB, the device was faulty out of the box and got replaced with a new one at Dot FNB Hyde Park. A month later I got charged instalments for two devices. My banker replied within 30- minutes to my email complaint and the incorrect charge was reversed the same day. ...
I have spoken to Mr Virgil Frantz last week Friday (31st January) and he promised that my refund will be paid before end of this week. on Wednesday (05th February), I sent him a follow up e-mail to understand when should I expect my payment, and he said the payment has been processed. Today is the ...
I would like to compliment Diego with excellent service, acknowledging of me being a long term client with Miway and arranging a fair discount on my premium. ...
I was assisted by Henry and my policy was cancelled without long discussions on if he could save my policy. ...