Dear Thank you for your automated reply. This is a very good example why I will now be leaving ABSA after 33 years having my first Volkskas savings account opened by my mother at the age of 4. You have a visibly upset client. In stead of arranging someone from customer service to contact him you ...
I had bought a smart-phone thru FNB, the device was faulty out of the box and got replaced with a new one at Dot FNB Hyde Park. A month later I got charged instalments for two devices. My banker replied within 30- minutes to my email complaint and the incorrect charge was reversed the same day. ...
I have spoken to Mr Virgil Frantz last week Friday (31st January) and he promised that my refund will be paid before end of this week. on Wednesday (05th February), I sent him a follow up e-mail to understand when should I expect my payment, and he said the payment has been processed. Today is the ...
I would like to compliment Diego with excellent service, acknowledging of me being a long term client with Miway and arranging a fair discount on my premium. ...
I was assisted by Henry and my policy was cancelled without long discussions on if he could save my policy. ...
I figured I had to write something about the poor online experience of Standard Bank. The site is so unfriendly and cryptic. Why dont they do something about the usability because they charge me a fortune in fees. Also system generates various errors over a period of time, and the answer from ...