I was stranded next to the N1 Highway on my way back from Holiday with a broken vehicle. Grace at the Outsurance Call centre was most helpfull, professional and kept me up to date throughout the recovery process. She kept on calling to find out if the tow in company had arrived and to check if all ...
I complained on the 17th of January 2014 about not getting feedback on the progress of my 3rd Party claim. I was promised to be kept in the loop but that doesn't happen. This is making me negative and I am thinking of going the legal route. ...
I took out a contract with Bayport for a tablet. Upon delivery of the tablet by their courier service i found the tablet to be damaged. Upon calling their call centre for assistance i got non. I was pushed from pillar to post and no-one wanted to take responsibility for replacing my tablet. I was ...
Last year October I was contacted by Tumelo from ABSA, selling a policy for my new bond. Communicated 3 times & the last conversation was that he'll get back to me regarding whether I'm taking it or not & promised that if I take it, he'll send me documents to sign as proof of ...
Finally settled my finance agreement with Wesbank and in late November, sent a request for my paperwork for the vehicle. I was notified that this was being sent and that I would be notified by the post office, it is now January and still I'm waiting for the notification. Then when I approach the ...
I have been a loyal customer of standard bank for almost all my life. The service being offered in the home loans department is pathetic. I recently signed up for a home loan and without any notification standard bank added assusance cover on to my bond. This was not requested as I have a an ...