I contacted Outsurance call centre to report a third party accident to my vehicle. Within minutes everything was sorted out and I was e-mailed with all documents required, excellent service. ...
Thank you Mamosa you were great in supplying me with an alternative option. ...
Hi! Our Insured truck got on accident, insurance towed it to the panel beaters who quoted and we forwarded the quote to the insurance as it was their preferred panel beater we thought it will be quickly. to my surprise one month no response to confirm if their panel beaters can proceed to repair or ...
I submitted a claim for hail storm in November 2013 and up to today there has been no feedback from standard bank insurance. The status of my claim is apparently still open, but no communication is given to the "valued customer". Their call center is the worst, customers are kept holding ...
I started asking for assistance 1 nov. still nothing sorted. Call centre- no answer. I go to bank. Consultants have incorrect numbers, causing more frustration. hold on 45 minutes. no answer. go back how many times . eventually 31 dec consultant send my request through . now 28 days later and no ...
Earlier in the month I requested to get details on reducing my cover or cancelling depending on the options available. I requested that this be done via email only so I have a proper record of events. I'm still waiting for this to be done. What is it going to take to get the information I need to ...