MiWay
Call Centre Efficency
Received excellent service from Thabang while calling in to change address details ...
Received excellent service from Thabang while calling in to change address details ...
In November 2013 upgraded my MTN phone for a Blackberry 9790 and requested that the phone be insured. Within a week of receiving the phone the screen became faulty and was blank, I was told to take it back to the store as it was still under warranty. The store informed me that the 9790 is no longer ...
At 1.50am on Wednesday morning I received a 'private number' call. The lady introduced herself as MTOMBI from Auto and General.. and asked if this is a good time to talk to me. I responded with 'in connection with what Mtonbi? She picked up from my tone that I was NOT interested in being SOLD ...
I applied for short term household, car and building insurance via the 1st for Women Website. Mr. Damoense phoned me within an hour of my request. He was extremely helpful and friendly. My quote / schedule was finalised in 1 telephone call for 2 policies - 2 different addresses. I wish more people ...
I changed my payment method for my Vechile finance to EFT payment. I received all confirmation that it is in order and the debit order is cancelled. My debit order use to go off on 1st but now I changed to make my eft paymet 26th of the month which is 5-6 days earlier. On the 24th I received my ...
I have a complaint with a contract I took last year for data with mtn. I received a statement that I owe R5061.79 which I dispute. To my knowledge I am on a contract that I get 500mb for R49 every month when that is done is doesn't allow me to access the internet until I top up. Since I took the ...