I need to mention the manner in which Prishina attended to my situation when I phoned the Dial Direct Call-Centre (15 Nov. 2013) - She was extremely courteous from the start, and took the time to explain all my options in an unhurried, and patient manner, which I appreciated immensely. She was ...
In July 2013 I visited the dentist for a cleaning and check up which my medical scheme covers. In September I received a bill from the dentist stating that I am in arrears for 30 days. I notified essential med immediately and was assumed that the matter has been received. It is November and I ...
Despite repeated calls & emails over years & years, Outsurance still has not removed the Houseowners premium on my Policy, and have still not reimbursed me for same. I am a disabled person on top of it, with less income than others. I have sent to them a final email of demand, and placed ...
I got notified my salary was going to be paid late so I emailed Mrs Mdawu and explained my situation and asked her to honour the debit orders she asked me to get a letter from HR which I did and the email was sent, no response further so I believed the situation was resolved. The next day debit ...
I applied for a home loan in April!! We should have been at the end of this long disaster. However STD bank has now decided they don't want to bond my property after I have spent R95 000 in fees. Its a simplex, that incl 1/15th of the road in the complex. this road has its own erf num, therefore ...
I gave a new tenant my banking details to pay in her rental fee directly into my std bank acc. She paid a deposit same day she viewed the place, that is the 4th of Nov. I emailed and faxed the contract to her, and then cancelled advertising on that flat. Today, 27th Nov, I get a notify me SMS from ...