Good Day, FNB, has deducted monies twice for the same purchases on more than 10 occasions and to date the matter has neither been resolved or addressed. I had to take THREE HOURS out of my day to sit in the bank whilst the branch manager tried to explain to me why the deductions had occured twice ...
I refer to my complaint dated 21 Nov 13 with regards to UCount Rewards. I received a phone call from Standard Bank on 22 Nov 13 and was promised a reply by Friday 29 Nov 13. As of today I have not received any feedback and I am still on Tier 2. How long does it take to find out why my internet ...
I have had my smart phone which I got through FNB's offering for maybe a year now. Every month they state on my bank statements that I do qualify for free 3G, yet nobody who I have contacted or anybody at the branch (The Grove) know how to get this 3G. I don't know why FNB wouldn't automatically ...
I fowarded an application for Customer Assist and I was advised that I'd be contacted after 15 days working days which ended yesterday I don't have the time or leisure to be phoning the call centre for an outcome I need to be contact today on my mobile. ...
Good day, i got my vehicle insured by Miway. I have to log a accident and have phoned 3 times and they keep saying someone will get back to me. its been a month now. I feel this is unacceptable. I left Discovery for MiWay and not happy so far at all. Thank you. ...
My ma is vroeg oggend op 28 Nov 2013 oorlede in die hosp. Doves is gekontak om haar te gaan haal. Toe ek die oggend daar kom en vra ek wil graag haar begrafnis reel en ek ha naam gee, toe word daar vir my gese in slegte toon, "o daai een vir wie ons moes vroeg opstaan." Toe word ons gese ...