On Thursday the 28 November we had damage due to lightning and a severe storm. We submitted a claim to the insurance and Stefanie Martins were allocated to take care of the duties for the claim. It was very pleasant to be able to speak to somebody so friendly and doing her work with so much energy. ...
Hi Outsurance, Can someone please confirm why funds were collected out of my account on 2013/12/02 and then 'RTD-NOT PROVIDED FOR OUTSURANCE' returned my premium to my cheque account and then I was charged R115.00 for 'FEE-UNPAID ITEM OUTSURANCE'. There were sufficient funds in my cheque account ...
I am one of the people/households affected by storm in Mamelodi East on the 28 Nov. 2013. My house roof tile is broken, opening big holes, the ceiling is down the floor. I have reported the matter with my bank (ABSA Insurance) Policy number 6508899278, and also logged a claim against the Insurance. ...
I surrendered my policy on friday and I was advised that it will take 2 working days for the funds to be paid out, all requested documents were sent. I called them yesterday to find out how far is the claim and the guy I spoke too said it has been received on monday already and I should expect the ...
My father suffered damage to his building last week due to a storm. I am battling since then just to be able to speak to someone to report the incident. Nobody is answering their phones and I have gone through 2 call centre numbers already. Holding on for 30 minutes is a waste of my time. When I ...
I am not impressed with the kind of service I am getting with regards to my policy. I was involved in an accident in October and I requested for a No Claim Letter more than 10 times but up to this date I haven't got any. I am just wondering what kind of service or complications I was going to face ...