I swiped my card on 02/12/2013 for an amount of R1715 at a retail store. This amount has been debited off my bank statement however another R1715 sits as a pending amount. I went into branch for assistance and consultant referred me back to retailer (I had to drive 35km, what if I were in a ...
What happened? What didn't happen? First National Bank employ a bunch of incompetent people which is giving the bank a very bad name and just going through all the complaints on hello peter backs my statement. I have never received such treatment from my previous banks and rest assure that I will ...
I was involved in an accident on the 13th of October. The driver of the other car was at fault. He drove into my car when connecting with the road I was travelling on. I got a claim number from his mother (who is the insured) and started the process to have my vehicle repaired by Outsurance. as the ...
Good day, want to compliment Tarryn as she sent the extra mile on fixing a colleagues mistakes I have specifically asked for to change on my policy that was NOT done. ...
I spoke to a lady called LEEANNE in the loans department of FNB. On my bank account an x amount shows still outstanding. When I phoned a different amount was given to me. (More then I was lead to believe) I was then told that it was not their problem and that they have problems with their system. ...
I had a short term insurance with AIB, which I cancelled accordingly on 19 Nov 2013. The email was sent directly to Nadia and customer services (2 days later). The automated response was, I will be called, but that didn't happen. I found out that the normal premium has been deducted on my bank ...