I got married 7 months ago. 6 months ago I had my ID changed, I went into my branch and met with my personal banker. I have copies of ID and Marriage Certificate. Everything was updated... However, when I get my actual current account statement it still reflects my maiden name, although it says ...
Called the call centre to link my 32 day account to my currect account... So I can view this on the internet. Held on the call for almost 18 minutes. 10 minutes later, tried to view my account via the internet and it was blank!!! Sort out please. TODAY STILL ...
Hi, I have been a very loyal and true Customer to FNB for quite some time. I have never had a late payment. I had a couple of temporary loans which was repaid on time without any issues. Even me being a generally a very good customer like my FNB does not want to do the same for me. I had various ...
Happy to report that I am indeed satisfied in the appropriate way Sonia attended to my complaint. Not only did she sort it out immediately but also personally followed up to make sure that I was informed of every step in the process. Thank you for your efficiency. ...
Good day I would like to complement Thapelo for the efficient service and good feedback he has been providing, he's a marvelous person who is an asset to your company. I was about to get another insurance company but because of the manner in which he handled the query I decided to continue as a ...
28th December 2013 Phoned OUTsurance 28th November 2013 and processed claim with Melissa Stoffels for storm damage/earthquake to flower bed in front of dwelling and boundary wall on east side of dwelling. Melissa sent an sms shortly with claim no: 104 969 741 20th December 2013 Assessment was done ...