I would like to praise Neville Jones from RMB/FNB.
I am attempting to get a policy paid out to my brother in the UK. I was struggling to find out where the hold up was, Momentum, Ascent Wealth or FNB. I had no joy from Momentum or Ascent Wealth so I e-mailed Neville Jones. Within 10 minutes he e-mailed back and explained why there was a hold up. Once we had e-mailed Neville the correct documents he kept us up todate throughout the whole process.
In a world where people don't know the meaning of work ethics Neville was an absolute delight!
Sadly the process has now moved back to Momentum.
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